je777's Privacy Policy

This Privacy Policy applies to the je777 platform. "We" and "our" refer to the authority operating je777, and "you" or "user" refers to any person using je777's website, mobile app, or any related platform.

This policy has been prepared for users in Bangladesh and is aligned with data protection guidelines applicable in Bangladesh. By using je777's services, you are considered to have accepted all terms of this policy.

This policy should be read alongside je777's Terms and Conditions. Together, both documents form the complete framework for managing your account and information.

je777 collects various types of information from users. The categories of information collected are described below.

2.1 Information Provided at Registration

The information you provide directly when opening an account includes:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for account verification)
• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Username and password chosen by the user

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device identifier information
• Browser type, operating system, and device model
• Date, time, and page navigation patterns when visiting the site
• Login session details and session duration
• Usage data collected through cookies and similar technologies

2.3 Transaction-Related Information

Details of every financial transaction are recorded, including deposit and withdrawal amounts, payment method, transaction time, and associated reference numbers.

Collected information is used for specific purposes. We never use your information unnecessarily.

3.1 Account Management and Verification

Personal information is used to complete registration, confirm identity, and maintain account security. Each account verification is an essential part of je777's security framework.

3.2 Processing Financial Transactions

Payment information is used to process deposits and withdrawals. This information is necessary to complete transactions securely through bKash, Nagad, Rocket, and bank transfers.

3.3 Providing Customer Support

When providing assistance via live chat or email, your account information needs to be verified. This ensures that support is given to the correct person.

3.4 Ensuring Responsible Gaming

Information is used to monitor user activity, identify patterns of excessive betting, and keep responsible gaming guidelines in effect.

3.5 Platform Improvement

Anonymous statistical data is used to analyse user experience and improve site performance, game selection, and payment processes.

3.6 Fraud Prevention

Information is used to ensure account security, identify suspicious activity, and prevent the same person from creating multiple accounts.

je777 does not sell your personal information or rent it to third parties for commercial purposes. However, limited information may be shared in the specific circumstances listed below.

4.1 Payment Processors

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners. These partners have their own privacy policies.

4.2 Technology Service Providers

Limited information is shared on a contractual basis with trusted technology companies for the purpose of running the site, maintaining servers, and delivering gaming services. These companies are obligated to keep information confidential.

4.3 Legal Obligations

Information may be disclosed in compliance with the law in response to a court order, legal investigation, or a valid demand from a government authority.

4.4 Business Restructuring

In the event of a merger, acquisition, or significant change to the business, information may be transferred after notifying users in advance.

Cookies and similar technologies are used on the je777 website. Cookies are small text files stored in your browser or on your device.

5.1 Essential Cookies

These cookies are necessary for the site to function properly. They are used to maintain login sessions, ensure security, and remember your preferences. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your language preference, display settings, and other personal preferences. They can be turned off from your browser settings.

5.3 Analytics Cookies

Analytics cookies are used to collect usage statistics for the site. They help identify which pages are visited most often so the site can be improved accordingly. These cookies do not identify individuals.

5.4 Cookie Controls

Cookies can be managed from most browsers. However, disabling essential cookies will prevent access to some features of the site.

je777 takes technical and procedural measures in line with industry standards to keep your information secure.

6.1 Encryption and SSL

All data exchanged between your browser and our servers is protected by SSL encryption. Sensitive data, including payment information, is always stored in an encrypted state.

6.2 Access Controls

Your personal information can only be accessed by authorised staff, and only as needed to provide the service. All access is logged and reviewed regularly.

6.3 Data Retention Period

Information is retained while the account is active and for a defined period after the service ends, as required by legal and business obligations. Once the set period expires, information is securely deleted.

6.4 Data Breach Notification

If an unexpected security incident occurs and it affects your information, je777 will notify the relevant users within a reasonable time.

Every person with an account at je777 has the following rights over their own information.

7.1 Right to Access Information

You may request a summary of the information stored about you at je777 at any time. This request can be made via live chat or email.

7.2 Right to Correct Information

If any of your information is incorrect, you may request a correction. Information will be updated subject to proper verification.

7.3 Request to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal, security, or financial obligations.

7.4 Right to Opt Out of Marketing Communications

If je777 sends any promotional communications, you may request to stop receiving such communications at any time. However, important notifications related to account security and transactions will always be sent.

7.5 Filing a Complaint

If you have any concerns about how your information is handled, contact je777's support team directly. We take all complaints seriously.

je777 strictly enforces a 21+ age policy. No person under the age of 21 may create an account or use the services on this platform.

Age is confirmed during account verification. If an account holder is found to be under 21, the account will be suspended immediately and the account's information will be deleted.

To learn more about the importance of keeping minors away from gambling, visit je777's Responsible Gaming section, which also includes guidance for parents.

je777 reserves the right to update this Privacy Policy when necessary. If changes are made, the "Last updated" date at the top of the page will be updated.

For significant changes, registered users will be notified by email or site notification. Continued use of the service after a change is considered acceptance of the new policy.

If you have any questions about policy changes, contact je777's support team or visit the FAQ section — many common questions are answered there.

If you have any questions, complaints, or requests to correct information regarding this Privacy Policy, contact je777 through the channels below.

Live Chat: Available 24 hours a day, 7 days a week, in Bengali and English.

Email:

[email protected]

We review all privacy-related requests within a reasonable time. For urgent security matters, please use live chat.